Terms of Use

Last updated: January 6, 2026

These Terms of Use ("Terms") govern your use of the mobile applications and related services (collectively, the "Service") provided by arthXcode d.o.o. ("we", "us", "our", "Company").

By downloading, installing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. About the Service

The Service is a platform that enables:

• Users to discover and book appointments with service providers
• Users to manage their bookings and receive notifications
• Users to join waitlists for preferred appointment times
• Service providers to manage their businesses, employees, and appointments
• Service providers to configure services, schedules, and availability
• Service providers to view analytics and manage client relationships

2. Account Registration

2.1 Eligibility

To use the Service, you must:

• Be at least 16 years of age
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account

2.2 Account Responsibilities

You are responsible for:

• All activities that occur under your account
• Keeping your password secure and confidential
• Ensuring your contact information is accurate and up to date

2.3 Account Termination

You may delete your account at any time by contacting us at support@xnow-one.com. We reserve the right to suspend or terminate your account if you violate these Terms.

3. User Conduct

3.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Impersonate any person or entity
• Provide false or misleading information
• Harass, abuse, or harm other users or service providers
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Upload viruses, malware, or other harmful code
• Use automated systems (bots, scrapers) to access the Service
• Reverse engineer or attempt to extract source code

3.2 Content Guidelines

Any content you submit (profile information, messages, notes) must:

• Be accurate and not misleading
• Not contain offensive, defamatory, or discriminatory material
• Not infringe on the intellectual property rights of others
• Not contain spam or promotional content unrelated to the Service

4. Appointments and Bookings

4.1 For Users Booking Appointments

• Appointments are agreements between you and the service provider
• We facilitate the booking but are not a party to the service agreement
• You are responsible for arriving on time for your appointments
• Cancellation policies are set by individual service providers
• We are not responsible for the quality of services provided by businesses

4.2 For Service Providers

• You are responsible for honoring appointments booked through the platform
• You must provide accurate information about your services, prices, and availability
• You are responsible for your own cancellation and rescheduling policies
• You must comply with all applicable laws and regulations for your business
• You are solely responsible for the services you provide to clients

4.3 No Payment Processing

The Service does not process payments. All payments for services are handled directly between users and service providers.

5. Intellectual Property

5.1 Our Intellectual Property

The Service, including all content, features, and functionality (software, text, images, logos, designs), are owned by arthXcode d.o.o. and are protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal or business purposes in accordance with these Terms.

5.3 Your Content

You retain ownership of content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content as necessary to provide the Service.

6. Privacy

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Disclaimers

7.2 No Guarantee

We do not guarantee that:

• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Service will be accurate or reliable
• Any errors in the Service will be corrected

7.3 Third-Party Services

We are not responsible for the actions, content, or services of third parties, including service providers listed on our platform.

8. Limitation of Liability

9. Indemnification

You agree to indemnify, defend, and hold harmless arthXcode d.o.o., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your content or conduct

10. Changes to Terms

We may modify these Terms at any time. When we make significant changes, we will:

• Update the "Last updated" date at the top
• Notify you via email or in-app notification
• Provide at least 30 days' notice before material changes take effect

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

11. Termination

11.1 By You

You may stop using the Service at any time. You may delete your account by contacting us at support@xnow-one.com.

11.2 By Us

We may suspend or terminate your access to the Service at any time, with or without notice, if:

• You violate these Terms
• Your conduct harms other users, service providers, or our business
• We are required to do so by law
• We discontinue the Service

11.3 Effect of Termination

Upon termination:

• Your right to use the Service will immediately cease
• Provisions that by their nature should survive will remain in effect (e.g., intellectual property, limitation of liability, dispute resolution)

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved as follows:

1. Informal Resolution: We encourage you to contact us first at support@xnow-one.com to resolve any disputes informally.
2. Mediation: If informal resolution fails, disputes may be submitted to mediation.
3. Jurisdiction: Any legal proceedings shall be brought exclusively in the courts of Šibenik, Croatia.

12.3 EU Consumer Rights

If you are a consumer in the European Union, you may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and arthXcode d.o.o. regarding the Service.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

13.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

13.5 Language

These Terms are provided in English. In case of any conflict between the English version and any translation, the English version shall prevail.

14. Contact Us

If you have any questions about these Terms, please contact us: